The European Repair Information Form, ready in a minute.

What the directive says

• When: the Right to Repair Directive (EU) 2024/1799 had to be transposed by 31 July 2026 and applies from that date.
• The form: Article 4 describes the European Repair Information Form set out in Annex I. Sources differ on whether it is voluntary; check your national law.
• Free of charge: the form must be free. Article 4 allows you to ask for the necessary costs of diagnostic services needed to fill it in, if the consumer is told before. Check your national law.
• 30 days: once provided, you shall not alter the conditions for 30 calendar days, unless you and the consumer agree a longer period. If the consumer accepts within that period, you must carry out the repair on those terms.
• Next: the Commission will set up a European online repair platform by 31 July 2027.

What is inside

1. Your details once

   Name, address, phone, email and online contact go on every form.

2. Every field of the form

   Goods, defect, suggested repair, price, time, replacement goods, hand-over place, ancillary services and the period of validity.

3. Exact or maximum price

   Give an exact price, or explain how the price is calculated and set a maximum.

4. Valid-until date

   Issue date plus 30 calendar days, or a longer period you agreed. Month ends and leap years handled.

5. Job log

   Sent, accepted, declined, and expired once the date has passed. Export to CSV or JSON, import JSON.

Who it is for

• Independent repair shops: phones, laptops, appliances, bikes
• Repair cafés that charge for repairs
• Small manufacturers that offer repair

Questions

Sources

1. Directive (EU) 2024/1799 on EUR-Lex
2. Bird & Bird
3. CCPC Ireland
4. GZS Slovenia summary
5. European Parliament Legislative Observatory
6. HWK Halle: German copy of the form